NCR Corporation And PNB Have Just Signed A Contract For IT Support Services That Will Last For Three Years

NCR Corporation, a provider of banking solutions based in the United States, announced on Wednesday that it has signed an agreement with Punjab National Bank to provide IT support and services to the ATM network operated by the lender.

According to a statement issued by NCR Corporation, "The three-year agreement establishes NCR Corporation as Punjab National Bank's key services support provider for a significant part of its global network of over 3,600 ATMs." The statement was included in a press release issued by NCR Corporation.

PNB is the sixth largest bank in India regarding the number of ATMs deployed throughout the country. It has 100 million customers, of which approximately 40 million hold debit card accounts. It has a presence in nine countries and more than 6,692 branches across the globe.

An official from PNB was quoted in the release as saying, "We are impressed with NCR in terms of innovation, quality of service provided, and its commitment to us and our customers to improve the availability of our banking services, drive operational efficiency, and deliver proactive service."

NCR will be responsible for providing the lender with a variety of specialized services, including incident management, cash management, electronic journal pulling services, content management and software distribution services, site management and maintenance services, and general housekeeping and upkeep services.

PNB will be able to reduce the high costs associated with multiple service providers thanks to our suite of IT support, scale their support quickly, and ultimately decrease their downtime thanks to high-value managed services. "We are committed to providing PNB with excellent customer service and building on this tremendous relationship for years to come," said Navroze Dastur, Managing Director of NCR India. "We are also committed to building on this tremendous relationship."

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